We ship worldwide.
Orders within Italy, to Europe and the rest of the World are normally shipped via SDA or Poste Italiane; but we also ship via UPS, DHL or TNT it really depends on their availability.
A signature is always required on receipt of the package, so please make sure someone will be in to receive it.
All orders are normally shipped from Milan within 2 working days.
Parco Gallery is not responsible for any delay that results from an incorrect address, holidays or by incidents beyond our control.
The system will automatically calculate the shipping cost depending on the volume, weight and destination of the products purchased.
Please note that any customs duties and taxes for overseas orders are the buyer’s responsibility to pay.
If, for whatever reason, the customer is dissatisfied with a product, the purchase may be exchanged or returned. To return or exchange an item, please email us with your order number, details of the item to be returned, and the reason for its return. The customer must inform Parco Gallery within 7 days of their intention to return the item. The package must then be shipped within a further 14 days. All returned items must arrive in the original packaging. Upon receipt of the items, a full refund will be made – the shipping costs are not refundable– within 30 days.
If any item arrives in a less than perfect condition, please notify us immediately at firstname.lastname@example.org. We will do our best to remedy the situation as quickly as possible.
If product is found to have been affected, the customer must email us immediately, attaching pictures of both the packaging and its contents. All the original packaging must also be retained.
The customer must inform Parco Gallery within 7 days of their intention to return the item. The package must then be shipped within a further 14 days.
All shipping costs, duties and taxes have to be paid by sender and return to:
Via Gianfranco Zuretti 35